It can come to pass that LUMAS art appears different than expected in your space. That’s why we offer a return policy for our limited edition artworks that spans a full 30 days after your purchase from LUMAS.
You can return a work in a LUMAS gallery or have us arrange to pick it up at no charge by calling +49 30 30 30 69 69 (Mon-Fri 10am-7pm). You will be compensated for the full purchase price, provided the artwork is not damaged and shows no signs of wear and tear.
This offer applies independent of the 14-day right to cancel as described in section 3 of our Terms and Conditions, and regardless of whether the order was placed online or in a gallery. This is a limited time offer and only applies as long as it appears on our website, www.lumas.com. Unmounted, unframed photo prints and artworks with custom finishes are excluded from the 30-day return policy.
If you need more information or have any questions about your order, please feel free to contact us, and we’ll be happy to help!
The LUMAS Hotline
Phone: +49 30 30 30 69 69
Mon-Fri 10am-7pm (GMT +1)
You can also contact us by e-mail at: